Privacy Policy

Last updated: August 2026

Jose Luis Tirado, operating as El Tío Autocredit ("I", "me", "my"), respects your privacy. This policy explains what personal information I collect through this website, why I collect it, who I share it with, and what rights you have over it.

By using this website or submitting a form, you agree to the practices described here.

1. Who I am

Jose Luis Tirado Licensed salesperson — Vehicle Sales Authority of British Columbia Salesperson Licence # S317935 Phone: (236) 514-8363 Email: [email protected] Address:8201-8217 St George St, Vancouver, BC V5X 2T4

I am the person responsible for the personal information collected through this site. If you have a question about your information, contact me directly using the details above.

2. Information I collect

Information you provide

- Full name, phone number, email address and city of residence.

- Driver's licence number.

- Copies of identification documents, including your Canadian ID or driver's licence.

- Work permit details and copies.

- Proof of income, including pay stubs and bank statements.

I- nformation about your credit situation and employment.

- Any message you send me through a form, the live chat, WhatsApp, email or phone.

Information collected automatically

- IP address, browser type, device type and operating system.

- Pages visited, time spent and referring source.

- Cookies and similar technologies used for site functionality and analytics.

I do not collect payment card information through this website.

3. Why I collect it

I use your personal information to:

- Assess whether you may qualify for vehicle financing.

- Request and review your credit report with your consent.

- Prepare and submit a financing application to lenders on your behalf.

- Contact you about your enquiry, by phone, email, WhatsApp or live chat.

- Schedule appointments and follow up on your file.

- Provide guidance if you do not currently qualify, and follow up at a later date.

- Operate, secure and improve this website.

I will not use your information for a purpose other than the one it was collected for without your consent, unless required or permitted by law.

4. Consent and credit checks

Reviewing your credit requires your express consent. By submitting your driver's licence number and requesting a pre-qualification, you authorize me to obtain your credit report from a Canadian credit reporting agency and to share the information you provide with lenders for the purpose of assessing your application.

A credit enquiry may be recorded on your credit file and may affect your credit score.

You may withdraw your consent at any time by contacting me. Withdrawing consent means I may no longer be able to assess your file or submit an application on your behalf.

5. Who I share it with

I share your personal information only as needed to provide the service:

- Lenders and financial institutions, to assess and process your financing application.

- The finance office or dealership handling the transaction where your vehicle purchase is completed.

- Credit reporting agencies, to obtain your credit report with your consent.

- Insurance and registration providers, where you ask me to assist with insurance or plating.

- Service providers that operate this website on my behalf, including hosting, live chat, appointment scheduling, form processing and analytics providers.

- Authorities or regulators, where disclosure is required by law.

I do not sell your personal information, and I do not share it for advertising purposes.

6. Storage and cross-border transfers

Some of the service providers that support this website store data on servers located outside Canada, including in the United States. Where this is the case, your information may be subject to the laws of that country and accessible to its courts and authorities.

7. How long I keep it

I keep your information for as long as needed to serve the purpose it was collected for, and afterwards only as long as required to meet legal, regulatory and record-keeping obligations.

If your application does not proceed, I keep your file so I can follow up with you about qualifying at a later date. You may ask me to delete it at any time.

8. How I protect it

I use reasonable administrative, technical and physical safeguards to protect your information against loss, theft and unauthorized access, including restricted access to documents and secure transmission of files submitted through this site.

No method of transmission or storage is completely secure, and I cannot guarantee absolute security.

9. Your rights

You may:

- Request access to the personal information I hold about you.

- Request that inaccurate information be corrected.

- Withdraw your consent, subject to legal and contractual restrictions.

- Request that your information be deleted.

- Ask how your information has been used and who it has been disclosed to.

To exercise any of these rights, contact me at [email protected]. I will respond within the time frame required by applicable law.

10. Cookies

This website uses cookies to function correctly and to understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

11. Live chat and messaging

This website provides a live chat service that may use automated technology to respond to common questions. Messages you send through the chat, including any personal information, are collected and stored as described in this policy.

Do not send sensitive documents through the chat. Use the secure form or send them to me directly.

12. Third-party websites

This site may link to third-party websites and social media profiles. I am not responsible for their privacy practices. Review their policies before providing personal information.

13. Minors

This website is intended for adults. I do not knowingly collect personal information from anyone under the age of majority in British Columbia.

14. Changes to this policy

I may update this policy from time to time. The revised version takes effect when posted on this page, and the date at the top will reflect the change.

15. Questions and complaints

If you have a question or concern about how your information is handled, contact me first at [email protected] or (236) 514-8363.

If you are not satisfied with my response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.